Avik Choudhuri brings over 16 years of experience in executive roles within the contact centre industry. Driven by a commitment to leveraging exceptional talent and cutting-edge technology, he empowers clients to achieve sustainable growth.
With a proven track record of building and leading high-performing teams across diverse geographies, Avik enables clients to achieve significant business outcomes. His expertise in operational excellence, combined with a deep understanding of customer experience, empowers him to deliver innovative solutions that enhance efficiency and drive profitability.
Avik holds a Bachelor of Engineering and a Masters in Business Administration, complemented by advanced training in statistics and a prestigious Six Sigma Master Black Belt certification. This robust foundation, coupled with his unwavering commitment to continuous improvement, positions Avik as a key driver of success within the Probe Group brand.
