Dr Mike Banbrook is a recognized leader in conversational AI and speech technology with nearly 30 years of international experience across the UK, New Zealand, and Australia. As CEO of Convai, Mike spearheads the development of Oration, a cloud-native platform designed to transform contact centre efficiency and caller experiences through advanced natural language processing.

Awarded Most Influential CEO 2024 (New Zealand – AI CX Solutions), Mike is a passionate advocate for "governed AI"—ensuring organizations deploy agentic technologies with robust guardrails for security and brand integrity. His expertise in biometrics and strategic business leadership has been instrumental in helping organizations turn complex customer interactions into streamlined, high-value engagements.