- About us
- Awards and accreditations
- Awards
- Frost & Sullivan Best Practices Report 2020
Frost & Sullivan Best Practices Report 2020
Probe Group named 'Outsourcing Services Provider of 2020'.
This report outlines the key strategic areas of excellence that made Probe Group the recipient of this prestigious award.
In this report, learn where Probe Group is ranked vs. other Australian Enterprise service providers across three categories, based on a range of eligibility criteria:
- How Probe Group continually scales and optimises our solutions
- Why innovation matters for Customer Experience
- How Probe Group built its expertise in digitally-enabled contact centres.