Frost & Sullivan Best Practices Report 2021

This report outlines the rigorous analytical process and detailed evaluation criteria across two dimensions that Frost & Sullivan applies to evaluate the multiple nominees for the 2021 Best Practices award.

Download the report to learn how Probe Group excelled in many of the award criteria, with specific praise reserved for:

• Delivering a comprehensive suite of intelligent customer experience services
• Commitment to digital technology innovation
• Pursuing excellence through continuous improvement
• Placing customers at the centre of its business strategy
• Accelerating growth by delivering on brand promise.